The BroadbandNow team recommends consumers regularly check their internet's performance as it fluctuates regularly and can identify when you need service support or when your household's usage exceeds your current plan's capability.
Whether Spectrum is your internet provider or you use a different provider, the speed test below can show key statistics about your internet connection. Note: This speed test can be used to test any internet provider, not just Spectrum.
If your Spectrum speed test result is lower than expected, try resetting your router or call Spectrum customer service for additional assistance. Use our speed test to assess the capability of your Internet service whether you use Spectrum or another provider. The panels above will display results for download speed and upload performance. These metrics are the most important indicators of broadband robustness.
Throughout their coverage area, the average latency on Spectrum Internet speed tests is -1ms. For context, terrestrial connections generally have latency in the 5—70ms range.
Satellite connections, in contrast, can be closer to —ms. In this chart we show the average download speed across all 15,, users who ran a speed test on their Spectrum internet connection in the last 12 months. These speed tests are powered by M-Labs, which is the speed test database integrated into BroadbandNow and Google search results. Averages shown tend to be lower than real-world experience, since users often run speed tests to diagnose WiFi issues.
If you are testing a Spectrum connection and getting results below 10 Mbps, try resetting your router and running the test again. In many cases, low Spectrum speeds are actually caused by modem or router issues, rather than the Internet connection itself. This is because cable Internet has limited bandwidth for upload speed, and most users need to download much more content than they upload. For users who want to stream video, having a strong download speed is most important.
Most customers do not rely on upload speed for much, and even 10 Mbps is enough to handle upload needs like Skype video and photo sharing. On April 5, Spectrum's outage complaints shot up from or so to almost 15, , with the apparent outage lasting roughly 3 hours. An outage on Feb. For comparison, Comcast Xfinity which is a slightly larger cable internet provider than Spectrum has seen more outages on Downdetector this year , but none of them have peaked any higher than 5, complaints.
Meanwhile, Cox Communications , a cable internet provider with a customer base that's about five times smaller than Spectrum's, has seen almost double the number of outage reports in That said, as with Comcast, none of Cox's apparent outages in have peaked higher than 5, complaints.
Spectrum home internet offers three fast-speed tiers with unlimited data and no contracts. Customers are also spared some of the extra fees you might find with other ISPs -- there's no additional monthly fee for the modem, for example. But one thing Charter Spectrum has in common with most providers is it does bump up your monthly price after the first year, so be aware of that pending change. Also, as a cable provider, Spectrum is able to provide fast download speeds, but the technology doesn't offer symmetrical upload speeds, which may negatively impact those who are working remotely from home.
Essentially, yes. At the time, those two moves made Spectrum the second-largest US internet service provider and third-largest TV provider. There is an assortment of Spectrum packages available, including Triple Play internet, TV and home phone and Double Play two of the aforementioned services bundles.
Most of the package options offer the Mbps plan, and those that feature Internet Ultra the Mbps plan are available only in certain areas. The quick answer is, it depends on what plans are available in your area. The Spectrum Internet Gig plan is plenty fast, at Mbps, but is not the fastest residential plan available across the US.
Xfinity, for example, offers a 1,Mbps plan as well as a 2,Mbps plan in select areas. That puts Spectrum behind Verizon It should be noted that Ookla's Speed Score does not represent straightforward Mbps, but rather a weighted scoring system that looks at download and upload speeds.
That said, when looking at Ookla's most recent Consistency Score -- a different metric that measures how regularly providers deliver broadband speeds to their customers -- Spectrum notched a first-place finish at Spectrum does have a program for eligible, low-income households. You'll need to apply to determine eligibility. For example, at least one member of the household needs to be a recipient of an assistance program, such as the National School Lunch Program.
Our Spectrum Internet speed test will show you how fast your Internet is actually clipping along—which might be different from the advertised speeds. By connecting to servers near you, our speed test gives you the most accurate results possible. Internet speeds vary throughout the day, so make sure you try the speed test during peak and off-peak hours to get a good idea of how well your Internet is performing.
You can also test your WiFi from different rooms in your house to determine where you have the strongest signal. The Spectrum Internet speed test will prompt your browser to attempt to download a test or dummy file. The speed test will keep track of how long it takes for your computer to download this file. This size of the file is then divided by the download time to calculate your download speed in megabits per second Mbps. Next, the speed test switches things around to upload the same file, calculating how long it takes.
The file size is then divided by the upload time to calculate your upload speed. Your latency is measured in the test as well. Latency is also known as lag time, and a high number is a bad thing here, folks. To test for latency, a signal known as a ping is sent from your computer to your internet server, which then boomerangs back to your computer. The faster data can travel, the lower your latency. The longer it takes for a ping to travel this distance, the higher your latency score is.
Low latency scores of 20 ms to 40 ms milliseconds is fantastic. If not, contact Spectrum and let them know. For the best results, we recommend using a wired connection to your internet with an Ethernet cable. Then try it on your WiFi. But keep in mind that a new provider will probably charge an installation fee, though, and may require a contract.
Spectrum Internet speed packages vary based on your location. Yes, Spectrum offers no contract cable TV service. Spectrum offers Double and Triple Play bundles with Internet, mobile phone plans, and home phone landline service. Rather than delivering content through cable boxes, TV Essentials streams live TV content to your Internet-connected device.
Start Speed Test There was an error initializing the test. Connecting to a server. Connecting to another server I just looked at Yelp reviews … a long string of 1 star complaints re installation scheduling being botched, service problems, etc. This review is like Consumer Reports giving a superior review and the customer feedback is highly negative. Can NOT wait for the contract to run out! At least once every 4 days I lose Internet for about 3 to 4 hours.
Their no help and rude. They have a monopoly in Kyle Texas and they stick it to you. There internet speed is slow and constaantly timing out when your streaming movies….. They SUCK! Same here.
Fantastic service. No whole house DVR. We got used to it. It took 7 months of arguing, auditing, and monthly disconnects before they figured out they were still trying to bill me for a previous residence. I argued that a couple months before calling it quits and left Spectrum. Honestly this review is written so-so. I want to point out that I say ahead of time as if you put money on your account to pay your bill? Spectrum has their corporation rigged worse than Scientology.
They raise their prices every two months out of corporate greed, even when they have quoted you a price for an extended period and because there are so few providers in West Pasco County they take FULL advantage of it.
I told them I wanted my TV and home phone service removed at the end of this billing period. During Thanksgiving week. My other option was to have them disconnected early and still pay their bloated price increased fee for the month.
The customer service people pull all kinds of BS on the phone from leaving you on hold for over 30 minutes before switching you to someone else to pretending to be supervisors when in fact they are just the person sitting next to the first person you talked to. Do yourself a favor. They are lies. Every two months. They are a monster company! So before you go with Spectrum, look for another choice!
Thank you for the article. I think some of the pricing is outdated that is understandable given the article date. Many gamers understand that while download is important, upload is just as important if not more than download if they are in the business of streaming, where the upload dictates the quality of stream they can push out. Because monopolies like Spectrum and Comcast have a tight hold on the current physical infrastructure in most cities and towns, it has been extremely hard for other providers who want to offer true fiber at fair prices to get their foot in the door.
There are so many small companies who have tried and get constantly sued by these monopolies times in a single year until they go bankrupt, and these monopolies have no issue playing that game since they have plenty of FU money to work with.
Compared to other first world countries, American internet speeds, prices and infrastructure are a laughing stock and downright the worst without debate. You have Spectrum and Comcast to thank for this, but moreso you can thank your elected officials for taking bribes, i. In the next 30 or so years it will be inevitable that internet is deemed a necessity just like water and electricity and individuals will look back at the internet of today and hang their heads low in shame at how crooked it was run and at how ignorant most people were to how badly they were getting screwed over.
Hey, Sinstrite. I definitely agree with you! I had full fiber when I lived in Japan and it was ah-may-zing! I ended up having to cancel my service 4 days into my current cycle because my internet service resets itself multiple times-sometimes up to 10 or more a day. A change in modem did not resolve the issue either.
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What Carriers Use Verizon's Network? What Carriers Use Sprint's Network? Home » Internet Service. Spectrum Internet Review But is that enough to outweigh its bogus fees and poor customer service? Spectrum Internet Plans. View Plans. Call Now Call Now By Catherine McNally. Published on May 17, Share Article. Updated: several months ago. View all updates. Good price for most speeds. Download speeds that may be slower than advertised. Compare Spectrum and other internet providers in your area.
Spectrum prices and plans Spectrum has a couple good deals, but we'd love to see a lower price on its Gig plan. Spectrum prices and plans. Spectrum price comparison. Actual speeds may vary. Services subject to availability and all applicable terms and conditions.
Is Spectrum Internet available in your area? Of the states where you can find Spectrum, here are the top five states with the most availability: Ohio Maine New York Wisconsin North Carolina If you're not sure whether Spectrum Internet is available in your hometown, we can help you out. Search for Spectrum Internet plans in your area. Spectrum Internet speed Stream in 4K or download your entire Steam library without worrying about data charges.
Spectrum download speeds and upload speeds. Spectrum Internet speed scores 2. What speeds do I need? Data caps. Contracts, equipment, and fees Spectrum comes with no contract, but you'll still pay for installation and a Wi-Fi activation fee. Service fees. Customer Service Spectrum's customer service improved over the last year, but there's still room for more improvement.
Spectrum customer service rating 3. Customer service rating. Use online chat or email if you can. Chat and email free you up to continue living your life without a cell phone attached to your ear. Both of these methods also keep a log of what was said or promised, which is perfect if you need to refer back to it for proof. Advocate for yourself. If your current customer service rep isn't cutting it, ask to speak to someone else—or their manager.
It may seem disrespectful, but at the end of the day you're the customer and you deserve fair and respectful treatment! Spectrum doesn't have contracts, so this can be a huge bargaining chip for you. Research other internet providers' prices and speeds before you call or chat, and don't be afraid to say you'll cancel your service if Spectrum can't give you what you're asking for.
Our picks: The best Spectrum Internet plan. Best budget pick for most families: Spectrum Internet. Download speed:. Read review. Recap: Is Spectrum Internet good?
How does it stack up? Mmm, so-so if you ask us. Spectrum internet prices and plans recap. Spectrum FAQs. Who owns Spectrum Internet? How much is Spectrum Internet after 12 months? How do I install Spectrum Internet? Written by. She believes the internet is a necessity, not a luxury, and writes reviews and guides to help everyone stay connected. Read More. Related Articles. Whether you want a simple alarm system or a full smart home ensemble, cameras and Garage door security measures protect one of the weakest points of your home against intrusion This guide is full of motion sensor light knowledge.
We talk about everything from what There are hundreds of outdoor security cameras on the market, but how do you know James towne. Jim Dowson. I think you have a typo — Mbps or did you mean Kbps? Thanks for the catch! We fixed it. Adam Kennedy. Janith Murrell. Keith Bingaman. Adam kennedy, I found your respond degrading and insulting. You should be ashamed. Tony Price. Sam Pecor. Todd Perry. Tyler Adkins. Internet and Phone are pretty good. Damay Foo.
Angela Meng. Karen Shell. James Hinman. Patty Ramirez. Adam Schoonover. Geo Rankin. Janolyn Jackson. Cory Guidry. And you think they have that information here? Susan Jones. Ira Kennedy. Think Outside. Keith Phillips. Christophus Johnson. Bobby Johnson. Das Towers. Charter has great internet, but will screw you out of as much money as possible. Andrew Stern. Honest Review. Nicholas Bath. Blanca Sulen. Bill Thomas. Future Burrito. Susan Klatz Beal. Cat Cala. John Sullivan.
Stephanie D-Wood. Lorraine Scafidi. Like others here, my Charter frequently fails on rainy days. This article is way too easy on Charter. Best services and price. Vincent S. Tia Beck Ewert. Nancy Evans. Connor Hayden Lee. Charmaine Cantrell Ushkow. Queen Of Hearts. Rachel B. Keith Schiffner. Steve Davison. Eric Bentsen. L Kevin Coleman. Tony Baxter.
Rochelle Abrandnewme Hill. How long does spectrum give you after your due date to pay bill. Lorenzo Giozzo. Vae Jones. William Milcarsky.
Julia Emerson. Elaine Grider. Lynn Wright. Sue Fritz. No name. Mo Lababidi. Diego M. Teresa Nix. Mark T. Spectrum DVR is a waste of money. This means that when you schedule your programs for recording, they may or may not record. You will be frustrated ever time you miss a movie or weekly episode of your favorite shows. It also reboots o a regular basis, and that will leave a few minutes out of the program too.
Tom Rutledge, how about hiring DirecTV to fix your problems since you are not capable of it? Derek Prothero. Two tin cans and some string would work better than this outrageous, overpriced garbage!
I use speedtest, and continually get low speeds in the evenings, say, after 4pm on:. Jake Kissel. Gail Bailey. Tim Salikhov. Ann Ericson. Evis Terpollari. Worst Monopoly ever … totall thievs and scam artists. Sandra Day. Fun fact.
Tina Yarbrough. Jake Smith. Ann Perkins. James Childress. Gus Blessing. Joanne Shankel. Koter alexous. Sidney Hines. WOW…Glad I read all the feedback!!! Read the fine print! Teddy Jurjen. George Hopper. Carrie Amelia. Pamela Duncan. David R. Maria Hansen.
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